Wednesday, January 18, 2017

Must Read New Release! Show Me The Money!

Show me the money! That’s what every senior leader says to the HR or training and development department when programs are initiated. They want to see a return on investment. They want to see a result… a result that can be measured.

Get Now =>  Book  |  Kindle

This has been a perpetual dilemma between the C-suite and human resources for years… for many reasons. Here’s my 2 main reasons. The first is a misunderstanding of behavior change (and so programs are chosen that have little to no impact) and the second, there hasn’t been a common, easy to use method to measure behavior and calculate returns.

Because of these and a few others, senior leadership sees most, if not all of the spending on training and development as a cost rather than an investment. (Which makes a request for “roi” kind of funny since most asking for it don’t really see it as an investment, but a cost.”)

The sad part is, in many cases spending needs to occur because there are operational demands that must be and can only be met with employees. But with “cost” as a line of thinking, decisions are made that undermine the very thing needed to improve operations and positively impacts profits. Leaders are in effect working against their own company needs and yet some blame others for it. This serves as a relentless frustration human resource and talent management professionals face.

And there in lies the reason for this briefing. Show Me the Money! Solving the Mystery of ROI to Unlock Profits and Increase Company Value is a white paper that ballooned into a leadership briefing book providing solutions to this common, persistent dilemma in organizations of all sizes.

With a few bonus insights and nuggets, Show Me The Money! answers these primary concerns:
1.    How do we measure the impact and value of training and developing our employees no matter the methodology (whether e-learning, coaching, one day seminar, etc.) and
2.     More broadly, how do we connect behavior to money so that we can assess and wisely spend to address employee performance.

For the most complete financial management of any size organization, understanding and being able to valuate how money is spent on a company’s human resource is essential. Very few leaders know how to do this. When the popular phrase, “We can’t afford it” is used, it's a reflection of this. My response to many clients, “When you understand behavior and the financial impact on your operations and company goals, you can’t afford not to. It’s costing you – one way or the other.”

I’ve had conversations where they “know” training and development is needed and yet refuse to take action aka spend money….yet “knowing” it could help them make more money and mitigate losses. In essence they are saying, “We are making enough profits, I don’t care that we’re loosing a bit of money and I don’t want to risk any money to do anything about it.” 

I guess it’s ok for a company leader to say, we make enough profits. But it doesn’t seem rational. Don’t most leaders want to make as much as they can while minimizing losses?

What this type of conversation really reflects, is a mental block and a lack of knowledge and understanding that investing in specific behaviors (aka employee performance and development) can improve operations and thus generate more profits. In fact, there is no risk at all if implemented properly. By the way, the area in which this conversation feels the most ridiculous is management training… you have a retention problem but you can’t afford management training. After reading Show Me The Money!, that will not be said again.

Show Me The Money! Is a must read for any one who manages and leads. It provides a definitive paradigm shift in how to view employee behavior/performance (I describe it as being behavior literate) and how to apply financial value to that behavior in the context of business operations (termed financial literacy).

 Get Now =>  Book  |  Kindle

If you are a human resource/talent management professional it is a must have because it meets 2 compelling needs in our industries: 

1.   Need for business acumen
It can serve as a guide to accelerate your business acumen helping you become an expert advisor and internal consultant with key decision-makers. It will  raise and reinforce your status as a relevant, invaluable business partner.

2.   Need for a simple method/approach for calculation ROI (and employee performance in general)
It will give you the simple methodology you need to prove with numbers the value of the initiatives you promote and advocate.  You will be able to make a business case for more effective talent management

This is a new release, so coming in the next few months will be a few webinars and leadership roundtables. I recommend you subscribe to the blog to continue to learn more and be notified of any scheduling.

Here's a link to the book: Buy here  | Kindle
When you buy it, let me know and I'll send you a complementary digital copy that you have permission to share. | Em:

Also, you may want to connect to discuss a plan for an onsite leadership discussion roundtable, retreat or broader implementation. Call 888.388.0565

Continue to connect and learn more about our work with the principles and practices in this briefing:  Follow this hashtag on Twitter: #SMTMbook

Learn More About 
If you want to learn more and read case studies in detail,  I recommend 2 of our latest executive briefings: 

> Show Me The Money! Solving the Mystery of ROI to Unlock Profits & Increase Company Value - click here to access This is one of the best, easy to read discussions on how to connect human behavior to profits (a critical knowledge point for all leaders).

Exciting News! // We're excited to launch our new digital arm - Manage Global. To compliment our global reach with our LinkedIn Learning courses, we're offering a compelling resource - The Smart Management Blueprint that can be accessed and implemented in any business environment, world-wide. It provides a step-by-step roadmap to simultaneously improve business and people management while developing competent managers. If you feel a need for improvement in any of these areas you'll want to learn more. Check it out here!

// JoAnn is the founder of JCS Business Advisors - a strategic business management consultancy. Through her expertise in human behavior, she helps develop high functioning managers & teams as she partners with forward-thinking senior leaders, entrepreneurs and their HR counterparts. Her unique distinction is in helping clients practically and profitably bridge the knowledge & execution gap of connecting human behavior to improving results.

// Email: // Ph: 888.388.0565 // Schedule a 30 min. complimentary advisory call and receive a copy of our latest executive briefing.

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