Candid, direct communication is confusing for many because I think (and you can tell me in the comments how this sits with you) its something that many leaders and managers misunderstand. Many see being candid or direct as mean or rude, vs. helpful truth telling.
I've observed many have come to this view because when candor is experienced it's done in a way that feels harsh, mean or tactless... and they certainly don't want to be that way.
And yet, succumbing to this experience of candor creates a missed opportunity to build trust, credibility, and influence as a leader.
According to Judith Glaser, author of the book Conversational Intelligence (a must read by the way), candor builds trust. In fact it's one of the keys to a high-performing team.
What this also means is your employees can tell when you're not being candid, truthful, authentic or transparent. Their brain in wired to detect and distrust BS. The result? Your ability to influence, to get the best outcomes will be diminished.
Here's two suggestions for all leaders related to candor.
1). Examine your own understanding and relationship to it. Adjust your understanding accordingly and practice it.
2). If you're really having a challenge embracing it or in your delivery style - read the book Radical Candor: Be a Kickass Boss Without Losing Your Humanity.
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